Tele2 Customer Service and Support

Tele2 has a number highly trained and qualified technical engineers who are able to provide you with the very best service.

Our service department will be more than happy to assist you with the following:

  • General IT and Telecommunications support, repair and maintenance.
  • First level fault support
  • Second level fault support via an on-site visit
  • Maintenance and repair of existing telephone system equipment
  • Telephone and data/computer cabling
  • Structured cabling systems
  • Telephone system maintenance agreements providing you with priority service, loan equipment and routine maintenance checks

Links To Helpful Telephone System and Mobile Device Support Guides

To log a support call or place a request for our service team to contact you please complete the following form and we will respond within 4 working hours.

After Hours Emergency Service

In the event of an emergency breakdown, our technical engineers can be contacted 24 hours a day, seven days a week. For after hours service:

  • Dial our main number 07 5478 2000
  • Press 1 for technical assistance
  • Leave a message when prompted and an engineer will be paged immediately. Call out fees apply