Mobile Device Support

With many new mobile devices released each year and more and more software operating systems becoming available, it became obvious that we needed to offer our customers more support online.

Telstra has created a central place customers can go to for support with their mobile devices. This support ranges from instructions on setting up a phone for the first time, troubleshooting, faults and technical support and tips for those just wanting to personalise their device.

The new interactive guides make these processes easier for our customers, guiding them through step by step with visual instructions.

Visit the device support page which will be updated regularly with guides to even more mobile devices.